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Privacy Policy

How Maxer Photonics, S.L. collects, uses and protects your personal data when you visit this website.

Last updated: 14 August 2026

This Privacy Policy is intended to give a clear, structured overview of how Maxer Photonics, S.L. processes personal data through this website, in line with the EU General Data Protection Regulation (GDPR) and applicable Spanish data protection law. It does not constitute legal advice, and some details marked with brackets are placeholders that Maxer Photonics should complete before relying on this page as a final, published policy.

1. Data Controller

The data controller responsible for the personal data processed through this website is:

  • Company: Maxer Photonics, S.L.
  • Registered / business address: Edificio BIC Araba, Parque Tecnológico de Álava, 01510 Vitoria-Gasteiz (Álava), Spain [confirm this matches the company's registered address before publishing]
  • Tax ID (NIF/CIF): [NIF/CIF]
  • Commercial Registry details: [COMMERCIAL REGISTRY ENTRY]
  • Email: info@maxerphotonics.com

Maxer Photonics has not designated a specific Data Protection Officer (DPO). For any question about this Privacy Policy or about how your personal data is processed, please use the contact details in Section 16.

2. What Personal Data Is Collected

Maxer Photonics collects personal data only where you actively provide it, or as a technical consequence of visiting the website. In practice, this may include:

  • Contact-form data: name, email address, phone number and the content of your message (see Section 5).
  • Correspondence data: information you send us directly by email or WhatsApp.
  • Technical and usage data associated with your visit, such as your approximate location inferred from your IP address, browser and device type, and pages viewed (see Section 6).
  • Cookie-preference data: your saved choice about analytics and marketing cookies (see Section 7).

We do not knowingly collect special categories of data (e.g. health, biometric or religious data) through this website, and we ask that you do not include such data in the contact form.

3. Purposes of Processing

We process personal data for the following purposes:

  • To respond to enquiries submitted through the contact form or sent directly by email/WhatsApp.
  • To manage commercial and partnership relationships with customers, suppliers and collaborators.
  • To operate, maintain and secure the website.
  • To remember your cookie preferences.
  • Where you have given consent, to measure website usage and improve our content (analytics), and to support functionality such as embedded maps (marketing/functional cookies) — see Section 7.
  • To comply with applicable legal obligations.

4. Legal Basis

Depending on the processing activity, the legal basis under Article 6 GDPR is one or more of the following:

  • Consent (Art. 6(1)(a)) — for analytics and marketing cookies, and for any optional data you choose to provide.
  • Pre-contractual measures / performance of a contract (Art. 6(1)(b)) — when you contact us about a product, quote or potential business relationship.
  • Legitimate interest (Art. 6(1)(f)) — to respond to general enquiries and to keep the website secure and functioning correctly, balanced against your rights and expectations.
  • Legal obligation (Art. 6(1)(c)) — where processing is required by applicable law (e.g. tax or commercial record-keeping).

5. Contact Forms

The contact form on this website asks for your name, email address, phone number and message. Fields marked as required are the minimum necessary to respond to your enquiry. Submitting the form is optional; if you do not provide the requested data, we may be unable to respond.

By submitting the form, you acknowledge that the data you provide will be processed as described in this Privacy Policy, for the purpose of responding to your enquiry and managing any resulting relationship. We do not use contact-form submissions for marketing communications unless you separately and explicitly opt in to receive them.

6. Website Usage Data

Like most websites, our hosting and network infrastructure may automatically log basic technical information (such as IP address, browser type, referring page and timestamps) for security and operational purposes. No analytics or audience-measurement service is currently integrated into this website. If one is added in future, it will only run after you grant analytics consent through the cookie banner described in Section 7, and this Policy will be updated accordingly.

7. Cookies and Similar Technologies

This website uses a cookie-consent tool to control which non-essential cookies and similar technologies (such as browser local storage) are allowed to run. Necessary cookies/storage — required for the site to function and to remember your consent choice — are always active. Analytics and marketing categories are disabled by default and only activate if you accept them.

Full details of what is used, why, and for how long are set out in our Cookie Policy. You can review or change your choice at any time using the "Cookie Settings" link in the footer of every page.

8. Data Retention

We keep personal data only for as long as necessary for the purposes described in this Policy:

  • Contact-form and correspondence data is generally kept for the time needed to handle your enquiry and any resulting relationship, and thereafter only if required to comply with legal, accounting or tax obligations.
  • Cookie-preference data is kept until you change or clear it, or until your browser storage is cleared.
  • Where a longer retention period is legally required (e.g. commercial or tax records under Spanish law), data is kept for that statutory period.

9. Data Recipients / Service Providers

We do not sell personal data. Personal data may be shared with:

  • Service providers that support the operation of this website or our business (e.g. web hosting, email, and — only once you grant marketing consent — the Google Maps embed on our Contact page), acting as processors on our behalf and only to the extent necessary.
  • Public authorities, where required by law.

At the time of writing, no third-party analytics or advertising services are integrated into this website; this section will be updated if that changes.

10. International Data Transfers

Maxer Photonics is based in Spain (EU/EEA) and aims to process data within the EU/EEA wherever possible. Where a service provider we use (for example, an embedded third-party service such as Google Maps, once you consent to it) is located outside the EU/EEA, any such transfer relies on an adequacy decision or appropriate safeguards recognised under Chapter V GDPR, such as Standard Contractual Clauses, as implemented by that provider.

11. User Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erase your data ("right to be forgotten"), subject to legal exceptions.
  • Restrict processing in certain circumstances.
  • Object to processing based on legitimate interest, including for direct marketing.
  • Data portability, where processing is based on consent or contract and carried out by automated means.
  • Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.
  • Lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD, www.aepd.es) or your local supervisory authority.

12. How to Exercise Your Rights

To exercise any of the rights above, please contact us at info@maxerphotonics.com, indicating the right you wish to exercise. We may need to verify your identity before actioning your request, and we will respond within the timeframes required by applicable law.

13. Data Security

We apply reasonable technical and organisational measures appropriate to the nature of the data processed to protect personal data against unauthorised access, loss, misuse or alteration. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

14. Children's Data

This website is intended for a professional, business-to-business audience and is not directed at children. We do not knowingly collect personal data from individuals under the age of 16. If you believe a child has provided us with personal data, please contact us so that it can be removed.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or in applicable law. The "Last updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.

16. Contact Information

For any question about this Privacy Policy or about how Maxer Photonics processes your personal data, please contact:

See also our Cookie Policy and Legal Notice.